by @dcncinc | Jan 24, 2019 | IT Support
If you’re not on Office365, you may be curious about the newest release of Office from Microsoft. Here’s what you need to know for now: For starters, you won’t be forced to upgrade. Microsoft Office 2019 is a standalone, one-time purchase that does not receive...
by @dcncinc | Dec 10, 2018 | IT Support
Wait…. Affects the firm’s security?? Our firm doesn’t ever stay at a Marriott or an SPG hotel, so surely we are not at risk…. are we?? Unfortunately, the truth is that yes, your firm’s data is still at risk, and now more than ever. Even if as a company you always...
by @dcncinc | Nov 6, 2018 | IT Support
So, one morning, you log onto your computer, open your email, and find yourself staring at a bunch of undeliverable emails in your Inbox. These emails were created and sent from your computer, or so it seems, and have bounced back from yonder...
by @dcncinc | Jul 19, 2018 | IT Support
Now that we have your attention… The following email text has been received by multiple contacts. Although the original email contains a user’s accurate password, in the opening sentence, it has been verified that this action was not possible and no...
by @dcncinc | Apr 24, 2018 | IT Support
John Podesta fell for a phishing attack, which led to the release of a decade’s worth of emails. The hacker posed as Google and alerted Podesta to change his password because of suspicious activity on his account. By clicking on the link within the email, hackers were...
by @dcncinc | Aug 29, 2017 | Employee Spotlight
Rachel has been the Administrative Assistant and one of the dispatchers at DCNC for over 3 years. If you have ever called the office or help desk, you have probably spoken with her. Rachel also helps with ordering, inventory, billing and planning employee events. She...
by @dcncinc | Jul 12, 2017 | IT Support
There has been a lot of publicity around the WannaCry Ransomware virus and we wanted to highlight some steps that everyone should take to ensure that they are doing their due diligence to prevent these types of malware infections at work and at home. Install...
by @dcncinc | Jun 12, 2017 | Employee Spotlight
Matt recently joined DCNC as our Trainer and Application Support Specialist. He has over 15 years of experience working in law firms and corporate legal departments and jokingly claims to have been “everything but an attorney!” Some of his favorite roles have...
by @dcncinc | Mar 18, 2017 | Employee Spotlight
Lauren is DCNC’s Office Administrator- you may recognize her name from her monthly invoice emails! Lauren oversees the administrative side of DCNC- primarily financial, invoicing and HR. Lauren has past experience as a firm administrator for a law firm and is pleased...
by @dcncinc | Mar 5, 2017 | IT Support
What would happen to your business if your server crashed and did not come back up? Certainly, you have some type of backup in place so you do not lose your important files. How long would it take to get replacement hardware, set up the new server, copy your files...
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